Retail
Sprout Cloud enables some of the top Fortune retailers and consumer goods leaders to create highly personalized engagement such that their customers stay loyal – forever. We do this by unleashing the power of digital technologies, such as advanced analytics, multi-channel excellence, cloud transformation, and automation. Sprout Cloud helps you outclass the competition by reinventing yourself in the stagnating mass market, continuous rise of discounters, tighter regulations and cross-channel shopping of the consumers.
- In retail, each day’s operations define success.
- Will the right orders are submitted, and will they reach the stores on time?
- Will the customer find the right product, and will the right promotion be offered?
At Sprout Cloud, we understand that no single company can deliver holistic services to a client in isolation while ensuring they stay relevant. The market dynamics are ever-changing and a strong collaboration eco-system serves as the core pillar for resilient foundation.
Our Retail Operations Enablement and Productivity solution provide contextual business and technology support solutions. Our proactive model uses advanced monitoring, analytics, and machine learning to prevent and eliminate issues. 24/7 rapid issue resolution, including remote device management, reduces the impact of issues. Omni-channel support means your users can get help from the phone, chat, mobile platform, social media or social media.

Take it even further with our Advanced Services. We provide end-point infrastructure support, supply chain analytics, digital optimization, customer journey mapping, intelligent automation, and more – all powered by the latest machine learning, automation and analytics solutions.
- Stores Help Desk - Serve your stores better. Prevent and eliminate front-line problems and deliver rapid issues resolution.
- Distribution Help Desk - Put your product in it’s place. Make your distribution run better with our distribution assistance.